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Telus TV - Vancouver BC and other Telus Areas

UPDATE: Telus has been really pushing Telus bundles including their Telus TV. I've seen lots of advertising. Trust me, Telus bundles are worth investigating! I'm saving big money and so can you.

Buyer's Remorse:

Let me do a quick recap. I signed on for the Telus bundle which gave me better Telus internet speed, 1 HD PVR, and 1 free HD Box rental, plus Telus phone service savings. I'm at the first night of having my Telus Television setup on 2 television in my apartment. I started downloading and noticed a serious drop in my regular downloading speed. It wasn't my imagination. Something was sucking the speed from my Telus internet!

I must clarify that I have always had Telus internet. Perhaps you currently have Shaw internet. Telus internet uses DSL which means your speed is not affected by everyone else in your area. Telus internet speed is independent and doesn't fluxuate. Shaw internet speed fluxuates depending on what your neighbors are doing with their Shaw internet. Internet slowdowns occur with Shaw, but do not occur with Telus. I've always hated the thought of my internet speed going up and down depending on what somebody else is doing. I like the stable speed of Telus internet.

So, on my first night, I'm sweating bullets about my internet speed. I signed up for 3.0 MBPS which is supposed to be twice as fast internet as what I had before the Telus TV was installed. Thanks to Google and forums, I was able to find information from other consumers about Telus TV and Telus internet speed.

First off, I wasn't the only one noticing slow internet speed after having Telus TV installed. In fact, I found someone posting on a forum with the EXACT same issue I was having. It was at this point, I had that sinking feeling. It's called buyers remorse. After reading about this Telus internet slowdown issue, I noticed the similarities to my problem. This person talked about having 2 televisions running at the same time and using your internet at the same time. They said shut off one of the televisions and see what happens. So, I did that and guess what? My internet speed shot up to my usual Telus internet speed, but not the double speed that I signed up for. So I was feeling angry at this point. I couldn't believe that my internet speed would be completely dependent on what was happening with my televisions.

The bottom line was, that having 2 televisions on, at the same time, would slow down my Telus internet speed significantly. To me this was completely unacceptable. What fueled my anger was that I signed up for the Telus bundles for 3 years! Why didn't I research this Telus TV before I jumped into the bundles?

So, think of it this way. You are given from Telus a certain amount of power. This power is not enough to have 2 televisions running at the same time and keep your internet speed at the 3.0 MBPS which you were promised that you would be getting as part of your Telus bundles. Sure, you could get your 3.0 MBPS if you asked your spouse or roommate to turn the television off in the other room. Simply unacceptable to me, which I know I'm repeating here. Anyways, it was later at night when I discovered this issue, so I needed to wait until the next day before making another call to Telus. Again, I bold this because it's a reoccuring theme with my Telus TV experience. Keep your eyes on my calls to Telus!

Continue Reading My Telus TV Review - Page 5 - Telus TV Nuts and Bolts